Medicare help · Greenville & Greer, SC

Where Can I Get Free Medicare Help in Greenville, SC?

In Greenville you can get free Medicare help from a licensed independent agent such as Poston Health, who compares plans, checks your doctors and prescriptions and handles the enrollment at no cost to you. Medicare itself answers general questions at 1-800-MEDICARE, and Social Security handles signing up for Parts A and B.

Your free Medicare help options in Greenville

Where to goWhat they help with, and how to reach them
Poston Health (licensed agent)Start here. A local, independent agency that compares Medicare Advantage, Medicare Supplement and Part D plans from the insurance companies we represent, checks your doctors and prescriptions, handles the enrollment with you, and stays your contact afterward. Free to you.
Visit or call: 4115 E North St, Greenville, SC 29615 · (864) 526-7702 · Mon–Fri 9am–5pm
Medicare (1-800-MEDICARE)Answers general questions and can enroll you in a plan. Medicare.gov’s Plan Finder lets you compare plans yourself.
Call: 1-800-633-4227 (TTY 1-877-486-2048) · medicare.gov
Social SecurityEnrolls you in Medicare Part A and Part B, handles Part B premium questions, and takes Extra Help applications.
Local office: 319 Pelham Rd, Greenville, SC 29615 · National: 1-800-772-1213 · ssa.gov
Calling an insurance companyCan explain and enroll you in that company’s own plans only, so you won’t see how they compare with other companies’ plans.

Which one should you call?

  • Want someone to compare plans side by side, check your doctors and drugs, and do the enrollment with you: Poston Health (licensed agent), (864) 526-7702.
  • Signing up for Part A or Part B, or a Part B premium letter: Social Security.
  • A claim was denied or a bill doesn’t look right: your agent can help you sort it out with the plan, and 1-800-MEDICARE handles appeals questions.
  • Quick general question at night or on a weekend: 1-800-MEDICARE, which is open 24 hours a day, 7 days a week (except some federal holidays).
  • Low income and worried about drug costs: apply for Extra Help through Social Security, and ask about Medicare Savings Programs through SC Medicaid. We can help you check whether you might qualify.

Why use a local independent agent?

Medicare.gov and 1-800-MEDICARE are good for general answers, but you do the comparing yourself. A licensed independent agent compares plans from several insurance companies against your doctors, prescriptions and budget, does the enrollment with you, and stays the person you call when a claim or bill doesn’t look right. For Medicare, that help doesn’t cost you anything.

What to have ready

  • Your red, white and blue Medicare card (or your Social Security letter if you’re new)
  • A list of your prescriptions, with name and dose
  • Your doctors and the pharmacy you use
  • Any letters from your current plan, especially the Annual Notice of Change each fall

Free Medicare help from Poston Health

Poston Health & Medicare Solutions is a locally owned, independent agency at 4115 E North St in Greenville, minutes from Greer, Taylors and Simpsonville. We compare plans from the insurance companies we represent, explain the trade-offs in plain English and handle the enrollment, in person or by phone. Prefer to learn first? Join our free Medicare webinar, read Medicare Advantage vs. Medicare Supplement, or see our 2027 Medicare Open Enrollment guide.

Sources: Medicare.gov; SSA.gov. Phone numbers checked October 2026.

★★★★★  5.0 on Google · 64 reviews

What Our Medicare Clients Say

★★★★★

“David Poston made a stressful and confusing decision understandable and easy. … David listened, came up with his best recommendations, and then explained in layman’s terms each plan.”

Scott H. · Google review

★★★★★

“The uncertainty of being new to Medicare was quickly and easily resolved. Knowledgable, great communication, and just awesome to work with.”

Debbie S. · Google review

★★★★★

“We had to completely re-think our Medicare Insurance plans. David guided us through it and no question was too small or “stupid” to ask.”

Lindsay L. · Google review

Free Medicare Help FAQ

Yes. With Poston Health you keep the same local agent to call when a claim, bill or drug coverage question comes up, and we review your plan with you each fall before Medicare’s enrollment deadline.

No. Medicare plan premiums are the same whether you enroll through a licensed agent, through Medicare.gov or directly with the insurance company.

Yes. You can meet with a licensed agent at Poston Health, 4115 E North St, Monday through Friday, or visit the Social Security office at 319 Pelham Rd for Part A and Part B enrollment questions.

Social Security takes Extra Help applications online at ssa.gov, by phone at 1-800-772-1213 or at the Pelham Rd office. Poston Health can help you check whether you might qualify.

October 15 through December 7, Medicare’s fall enrollment period. Calls and appointments fill up quickly, so it helps to reach out early in October.

Want a local agent to walk you through it?

Free, no-obligation Medicare help from a licensed local agent.